One login for every TransUnion consumer product.
Defining consumer identity and access management so one account works across all direct-to-consumer products.
50% fewer account recovery contacts
Consumer product leader · MIT engineer · Kellogg MMM
Courtney Weldon
Human-centered products.
Real-world impact.
I turn complex problems into intuitive experiences—helping people build financial confidence, connect with value, and trust what comes next.
Based in Chicago. Building for people everywhere.
An engineer’s rigor.
A designer’s empathy. A product leader’s perspective.
A designer’s empathy. A product leader’s perspective.
TransUnionSenior Product Manager
MITBS · Chemical Engineering
Kellogg / MMMMBA + MS · Design Innovation
Selected work
Complexity in. Clarity out.
A few ways I’ve made consumer experiences work better.
One platform. Millions of better experiences.
Bringing three legacy products together into one unified consumer financial wellness platform.
~5M subscribers migrated
Making everyday value worth coming back for.
Connecting personalized financial wellness experiences with sustainable conversion and retention.
20% increase in premium conversion
Less payment friction. More consumer confidence.
Modernizing subscription billing and fraud foundations, with more ways for consumers to pay.
Apple Pay + modern billing foundations
30MConsumer accounts in platform scope
+40%Verified active users
−50%Account recovery contacts
4 → 7 monthsAverage customer retention
The person behind the products
Analytical by training.
Human-centered by instinct.
My path has taken me from engineering at Michelin to strategy consulting, founding a fintech startup, and leading consumer products at TransUnion. The throughline? Understanding people—and translating that understanding into something useful.
Today, I lead identity, authentication, financial wellness, monetization, and regulatory initiatives across a consumer ecosystem serving approximately 30M accounts and 2M daily active users—much of it in territory where consumer credit data and identity verification are tightly regulated.
More about my journeyGood products start with a conversation
Let’s build something people love.
Consumer products. Meaningful problems. Built with care.